Q: Do I need two laser machines to engrave and cut separately?
A: No, the laser machine can both engraving and cutting. One machine alone can fulfill the two purposes.
Q: Do the laser machines need to be connected to a laptop or desktop computer to work?
A: Yes. It supports Windows 7 / 8 / 10 and other operating systems.
Q: What kind of graphic format does it support?
A: JPG, PNG, BMP, PLT, DST, DXF, CDR, AI, DSB, GIF, MNG, TIF, TGA, PCX, JP2, JPC, PGX, etc.
Q: How to distinguish laser tubes with different powers and applications?
A: 1. Laser tube length ( the longer, the bigger)
2. Laser tube diameter ( the thicker, the bigger)
3. The bigger a laser tube power is, the deeper the machine can cut, but its light spot is bigger. So, it is better to use a machine with a low-power laser tube to engrave, such as 60W.
Q: Is it better to increase blow to improve laser processing performance?
A: For some thick materials, it works. But, when carving some other materials, you need to blow less.
Q: How long will it take to learn to operate a laser machine?
A: If you are able to use some basic graphic design software, it will only take a few hours to master the operation. You just need to do some simple tests on different processing materials to know how to set the correct speed and laser power.
Q: Is a laser machine in operation harmful to our bodies?
A: It is not harmful as long as the laser is not exposed directly to skin and eyes. Our tools box has goggle when somebody operate machine, pls wear the goggle.
Q: How can I pay my order?
A: We accept T/T, Western Union ,Money Gram paying methods. 
Q. When I got GODWORKER Laser cutting machine, I don't know how to use it. What should I do?
A: 1. We will send you the video and manual with the laser machine.
2. If you still have some doubts, please contact us via Telephone / WeChat / Email / WhatsApp, will answer you within 8 hours.
3. Engineer can remote control your PC guide you how to operate it.
4. If necessary, we will dispatch the technician for in-house service (Installation & Training), but you need pay for some fee, like air tickets, hotel and meal, daily salary.
5. If you can come to China, we will offer you free training until you can use machine freely.
Q: What's the warranty on the laser cutting machine? 
A: 1. Machine has warranty for 2 years, starting from the delivery date (subject to date on nameplate).
2. Glass laser tube warranty for 10--18 months.
3. No warranty in case of damage due to improper handling.

Any further questions, please do not hesitate to contact us, we will service to you at 7×24 hours.