Fiber Laser Source: adopt international top brand fiber laser source, like: Raycus, JPT (LP/M7), IPG for option as you prefer.

Galvo: adopt SINO SG7710 / 2206 high speed galvo, if you prefer also can option Germany SCANLAB Galvo.

Control switch:  Adopt high quality Yijia brand buttons, humanized control, easy operate.

Control cabinet: JCZ control card + Motor up down.

Jewelry clamp: hold silver, gold, brass sheet, easy to recycle debris.

Machine accessories: User Manual, S.S Ruler, Power Cable, Foot switch, Goggle, software U-disk, spanner, etc.

Q: What are the consumables of the fiber laser marking machine?
A: Mainly electricity, basically no other consumables. 
Q:How long is the working life of the machine？
A: Laser source life time is 100,000 hours. 8h/day, can use 12500 days, 24h/day, can use 4166 days.
Q: Can I get some discount if I order more ?
A: Yes, more sets more cheaper.
Q: How long your machine can be shipped?
A: When you confirmed the order and transfer the deposit, 3 working days for the small order, 10~15 days for the bulk.
Q: Can you offer me OEM service?
A:Yes,However,you should give me more request and info as you can.
Q: How to choose most suitable machine? 
A: 1. Please tell us what kind of work you would like the machine to do? Engraving, cutting, marking?
 2. What kind of materials mainly? Cutting/engraving, Max thickness for cutting?
 3. How big working area you need?
4. or Please provide a photo of the product you used before or advise us your needs, we will give suggestion.
Q: What's your MOQ? 
A: MOQ 1 set. If more, we can talk about discount. You can mix it with other laser machines or parts shipping together . 
Q: What is your terms of payment ?
A:  30--100% in advance by T/T in advance, balance before shippment.
Q: Can I get a sample to check the quality ?
A: Yes, we are glad to offer you sample for test, And there is a discount for Trade Assurance Sample Order.
Q: If there is any technical help after we receive the machine?
A: Yes, we have perfect after-sale service team to supply technical support to our customers.
Our technical can assist you to install machine and give you free training after you receive machine.
Q: If there is some problems for parts during warranty period, will your company repair or replace for me?
A: Yes, we will. Please send the main part back to our company, we will repair and send  back them to you for free within warranty time. If the problem part can not be repaired well, we will send new one to you within warranty time for free.  PS: Not including the consumable parts and Man-made damage.
Q: Will the machine will send to my door?
A: 1. Usually for large size and heavy machine, we will quote CFR price. The best shipping way for the large and heavy goods is by sea or air. We ship the goods by sea for shipping free to your base seaport in your country ( Need you  find broker help you to do customs clearance ).
2. For small size machine, we can quote price with DHL express cost. Then the machine can send to your door.
Q: Can I buy spare parts from your company if I have spare parts in the future?
A: Yes, please. Our company supply spare parts for all of our machine.  
Q: Give me reasons to chose your company ?
A: 1.Professional factory with competitive price;
2. High quality control and perfect service: All of our machine are adopted top quality parts → Test machine work well for 3 days before delivery → sent working video and all items photos base on the order list to buyer to check → buyer check everything is included and satisfied → Professional plywood package to avoid damage → shipping machine.
3. Supply technical support all life time for our machine; We have professional after-sale service team to supply technical support to our clients for free. You can talk with them at any time if you need.
4. Strict implementation of after-sales warranty.
5. The important is that you will receive the corresponding goods after you do payment.